Should a Price be Put on Rudeness in Your HOA or Condo Association?

Written on February 7, 2011 by Beth Grimm in HOA and CONDO FINANCIAL ISSUES

Should the Board Base Decisions in an HOA or Condo Association on How Much They Like the Owner – Or How Rude the Owner Is?

Here is an interesting (and telling) letter from a reader:

“Hi,
I’m on the board and a lady rudely asked for a one sentence letter stating she was current on her dues. The other members of board agreed with the treasurer to send her a bill of $25 for the letter. I felt this was not right. We do have in our CC&R that fees can be charged for requests from homeowners. Any advice?”

My advice is to be consistent with policies and what you do. If you have a fee for such letters make sure it is based on the cost to the association, not the level of rudeness of the requestor. Be the bigger person(s).

Tags: Condo, Condo association, CONDO FINANCES, Condo Owner rights, HOA, HOA FINANCES, HOA law, homeowner, solving problems

2 Responses to Should a Price be Put on Rudeness in Your HOA or Condo Association?

Beth Grimm
February 7, 2011 | 6:36 pm

Word is getting out. Boards are supposed to be more professional and business-like than the lowest common denominator in the association, the person who has not learned to be civil.